FAQ

Yes, we deliver nationwide 🚚—from major cities to smaller علاقوں, we’ve got you covered.

Orders usually arrive within 3–5 working days in major cities and 5–7 working days in other areas. Thora sa patience, worth the wait 😉

Delivery charges depend on your location and order, but don’t worry—you’ll see everything clearly at checkout. No surprises.

We offer Cash on Delivery (COD) across Pakistan. You can also pay through JazzCash , Easypaisa , and bank transfer —jo aapke liye easy ho.

At the moment, parcels can’t be opened before payment. But hum ensure karte hain ke har order properly checked ho before dispatch.

Agar aisa ho jaye (which we try our best to avoid), just contact us within 48 hours. We’ll sort it out—no stress.

Yes! Size issue ho ya minor problem, we offer easy exchanges. Just make sure the item is unused, with tags intact.

Each product has a size guide to help you choose. Still confused? Reach out—we’re happy to help. Fit matters.

We try our best to keep everything accurate, but slight differences ho sakte hain due to lighting or screen settings.

Some pieces are limited. Restock ho bhi sakta hai, nahi bhi—so if you like something, don’t wait too long 👀

Yes! You can grab bundle deals (like a t-shirt + trouser) at a better price than buying separately. Zyada value, same quality.

100%. At NIU Apparel, we believe in quality over quantity. Aisa product jo aap feel kar saken—and come back for again.

You can cancel before your order is shipped. Once dispatched, cancellation may not be possible.

Right now, we’re focused on Pakistan 🇵🇰. International shipping may come soon, Insha’Allah.

You can reach us through our website or social media. Our team is always here to help— feel free to drop a message anytime.